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YOUR QUESTIONS
MPE ANSWERS
What is the Guaranteed Departure Supplement?
Our pricing is based on a minimum number of guests to provide exceptional benefits from shared experiences. If a trip moves forward with fewer travelers, a Guaranteed Departure Supplement (GDS) may be added to maintain the full itinerary and standard of service. Once the GDS amount is determined, you’ll have the choice to accept it to confirm your departure or cancel under MPE’s standard cancellation policy. If additional travelers join later, any GDS fees already paid will be refunded in full.
What is the cancellation policy?
Cancellations made 120 days or more before departure will receive a refund minus a per person service fee ($500 of which can be held as a future travel credit with MPE for up to one year). Cancellations 119–60 days before departure are subject to a 50% trip fee, and within 59 days of departure are nonrefundable.
What is included in my trip price?
Each MPE itinerary features carefully selected luxury accommodations (typically four- and five-star properties), private transportation for daily excursions, guided experiences with local cultural experts, exclusive tastings, and authentic hands-on activities. Also included are entrance fees to scheduled sites, daily breakfasts, most lunches and dinners, and regional beverages with included meals.
What is NOT included in my trip price?
International and domestic airfare, travel insurance, optional activities not listed in the itinerary, any hotel incidentals such as minibar use or room service, meals and drinks that fall outside the planned itinerary, and gratuities for your MPE Trip Leader are not included.
Does MPE offer travel insurance?
We strongly recommend purchasing travel insurance for every trip. Comprehensive coverage protects your investment if plans change unexpectedly or in the event of medical emergencies, delayed travel, or lost belongings. For the best protection, ensure the entire trip amount is paid within two weeks of booking. Note that some “Cancel for Any Reason” policies must be purchased on the same day your initial deposit is made, or within 14 days. We love working with Faye Insurance as well as Global Rescue. Note: Some trips require travel insurance; this is noted on individual trip pages.
Do I need to pay a single supplement?
No! All MPE pricing is based on Single Occupancy. We applaud solo travelers and wish to reward your participation rather than penalize you. However, if you prefer to share a room with a friend, partner, or another traveler, you’ll receive a reduced rate for shared accommodations. While we welcome requests for two separate beds, bed configurations are subject to availability at each property and cannot be guaranteed.
When will my trip be confirmed?
Because MPE experiences are designed for small groups, each departure requires a minimum number of travelers to proceed. You’ll receive confirmation no later than 120 days before departure. If the minimum is not met, you can choose from several options: receive a full refund, transfer to another departure, convert to a private trip, or apply your credit toward future travel with MPE. We recommend delaying the purchase of nonrefundable flights until you receive your confirmation.
What is the process for booking, confirmation, and pre-trip support?
Booking an MPE journey is straightforward. Reserve your spot through our website or with a trip specialist and submit your deposit. You’ll receive confirmation once the minimum number of travelers is reached. Well in advance of departure, our team will send detailed travel documents, packing advice, and will provide personalized support for any pre-trip questions or requests—ensuring you’re well-prepared and confident for your adventure.